Sharechat New Recruitment 2026 | Work From Home Jobs 2026 | Jobs For Freshers At Home

Sharechat New Recruitment 2026 | Work From Home Jobs 2026 | Jobs For Freshers At Home Job description Who are […]

Sharechat New Recruitment 2026 | Work From Home Jobs 2026 | Jobs For Freshers At Home

Table of Contents

Job description

Who are we, and what do we do?

ShareChat (Mohalla Tech Pvt Ltd) is Indias largest homegrown social media company and the only local player to achieve profitability in the industry, with 200+ million Monthly Monetizable Users across all its platforms.
Founded in 2015, ShareChat has social media brands such as the ShareChat App and Moj App and micro drama app QuickTV under its portfolio. QuickTV, the newest addition to ShareChat’s family of apps, crossed the 10 million downloads mark within 3 months of launch and currently has 60Mn MAUs across the network viewing the vertical episodic content.
Today, the ShareChat network maintains a whopping 1,000 Cr ARR and is Indias leading social media platform servicing users across the country in 15 regional languages. This growth has led to a 28% YoY revenue growth in the July-Sept (2025-26) quarter and increased it by more than 60% in the Oct-Dec quarter.

What You’ll Do?

Own and resolve user grievances via the Intercom tool, ensuring SLA adherence and TAT compliance
Actively monitor and respond to priority alerts and checks, resolving them within defined TAT as per SOPs
Demonstrate ability to meet or exceed SLAs, TAT, CSAT, and productivity KPIs
Deliver accurate, policy-aligned resolutions to maintain quality benchmarks and minimise escalations by keeping a solution-oriented approach
Document all customer interactions clearly and accurately in Intercom or CRM tools
Escalate critical issues appropriately while retaining ownership until final resolution

Who You Are?

Excellent English communication skills (verbal, reading, and writing) with the ability to tailor responses based on grievance severity
Proven experience in chat/email-based customer support with strong ticket management skills, working knowledge of Intercom or any ticketing tools and Microsoft Excel / Google Sheets
Skilled at multitasking, prioritising high-severity tickets, and managing time effectively
Comfortable working rotational shifts(including night shifts) with changing weekly offs based on business needs.

Where youll be?

Remote

Whats In It For You?

At ShareChat, our valuesOwnership, Speed, User Empathy, Integrity, and First Principlesare at the core of our ways of working. We believe in hiring top talent and grooming future leaders by providing a flexible environment to aid growth and development.

Our Elite Benefits Suite:

Wealth & Security: ESOPs and comprehensive insurance coverage.
Lifestyle: Hybrid working culture, Gym allowance, and Zomato coupons.
Family Support: Monthly childcare allowance for women employees.
And Many more

Job Description

Organaization

ShareChat

Post Name

Operation Associate

Job Type

Work From Home

Job Role

Content, Editorial & Journalism - Other

Job Openings

9 Department

Content, Editorial & Journalism

Employment Type

Full Time / Permanent

Education

Any Graduate

Age Limit

+18 Years

Experience

Experienced

Salary

15,000/- - 20,000/-

Package

1-2.25 Lacs P.A.

Location

Remote

Last Date

ASAP

Interview Modes

Online, Google Meet, On Call, Telephonic

Hiring Office

Bangalore

Shift Hours

9 Hours Shift Including 1 Hour Break

ShiftsType

Rotational Shifts, Night Shifts

Week's Off

6 Days Working 1 Day Off

Equipment

Laptop / Wifi / Light Backup

Company Address

Bengaluru, India

Official Website

https://sharechat.com/careers

About Company

We aspire to help individuals form substantial connections and stay entertained. Build an inclusive community that encourages and empowers each individual to share their unique journey and valuable experiences with confidence. Headquartered in Bengaluru, ShareChat is spreading its team globally across India, USA and Europe.

Best & Modern CV Templates

Normal CV vs Mordern CV

A comparison of a standard and outdated resume/CV versus an ATS-friendly and updated resume/CV

Modern CV

Old & Normal CV

Outdated & Old Resume VS Modern & ATS Friendly Resume

Don’t use a normal or common resume, first update your resume or make it modern with the help of an ATS friendly template so that your CV/resume can be shortlisted, every HR of the company first looks at your CV/resume. If your CV or resume is not clean, modern or updated then your CV will not be shortlisted nor will you ever get a call or reply back. So always keep your CV updated. You can make your CV modern or updated with the help of Canva. That too in very easy steps which will help you in your career or you can start your career.

PRGYA'S PRO CAREER TIPS FOR THIS ROLE & COMPANY

Tip 1 :

Don’t use a generic or outdated CV template; use a modern and ATS-friendly CV template or resume to increase your chances of getting shortlisted.

Tip 2 :

If you’ve done a project with a company that helped you get a job at that particular position or company, please move it to the top of your Projects section.

Tip 3 :

Make sure your LinkedIn profile is updated, as every company’s HR frequently checks candidates’ activity sections.

HOW TO CRACK THIS INTERVIEW

Tip 1 :

Tip 1 : Research About the company : visit the official website of (XYZ Company) and understand their major services, recent projects , updates and mission statement

Tip 2 :

Tip 2 : Optimize Your Resume : Include the keywords mentioned in the job description Example : skill 1 and skill 2 in your cv to pass the ATS Applicant Tracking System

Tip 3 :

Tip 3 : Ready your ( Introduce Yourself ) Answer Prepare a one minute professional introduction that highlights your education , projects , and why you are fit for this company and role it make your selection chances high

Tip 4 :

Tip 4 : Prepare for HR Questions : Have clear answers for common questions like

Why do you want to join us ?
What are your Strengths?
Where do you see yourself in 5 years?

Tip 5 :

Tip 5 : Kindly Review your Projects : which is mention you in your CV and be prepared to explain to describe every details of the projects which is mentioned you on your cv as well as including your best project and specific role and work technologies which is used on that project

Tip 6 :

Tip 6 : Have a question prepared for your interviewer, and when your interviewer asks if you have any questions, always ask one of your own. This shows the interviewer that the candidate is interested in the company, not just the job, but also wants to learn more about the company culture, and this increases your chances of being selected for that particular job role.

COMMON INTERVIEW QUESTIONS FOR THIS ROLE AND COMPANY

Question 1 : Introduction ( Tell Me About Yourself ) Add Everything About Yourself ?

Answer : 👉 My name is [Your Name], and I am a quick learner with good communication skills, looking for growth in your company.

Question 2 : Why Should we hire you

Answer : 👉 You should hire me because I have good communication skills, a positive attitude, and I’m eager to learn and grow.

Question 3 : What is Customer Support?

Answer : 👉 Customer support means helping customers by solving problems and answering their questions.

Question 4 : Why do you think you are fit for this profile?

Answer : 👉 I have good communication skills, a positive attitude, and the ability to handle customers politely.

Question 5 : Where do you see yourself in 5 years?

Answer : 👉 In 5 years, I see myself in a good position with more skills, contributing to the company’s success.

Question 6 : What is BPO?

Answer : 👉 BPO (Business Process Outsourcing) is when companies hire third-party services to handle tasks like customer support.

Question 7 : Whats is your biggest strength

Answer : 👉 My strengths are good communication, quick learning, and staying calm under pressure.

Question 8 : What is your biggest weakness

Answer : 👉 My weakness is overthinking at times, but I’m working on improving it.

Question 9 : What is your salary expectation?

Answer : 👉 As a fresher, I am open to the company’s salary structure as per industry standards.

Question 10 : How did you spend your last birthday?

Answer : 👉 I spent my last birthday with family and friends, cutting a cake and enjoying a small party.

3 Mistakes to Avoid while filling the Application

Language Issue

Equipment Issue

Leave issue

Language Issue

Equipment Issue

Leave issue

WFH EQIPMENTS LIST

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Author : Pragya

Hi, I’m Pragya Tripathi. I started this website because I know how difficult it is for freshers to find a good job today. My goal is to help students from the 2025 and 2026 batches find genuine job openings without any hassle or struggle. I personally check every job link shared here. Along with job updates, I also provide easy tips on how to crack interviews, improve your resume, and prepare for interviews. I’m always here to help you get your first job.