Niftel New Recruitment 2026 | Niftel Jobs For Freshers | Work From Office Jobs 2026

Niftel New Recruitment 2026 | Niftel Jobs For Freshers | Work From Office Jobs 2026 Job description Location : Jopling […]

Niftel New Recruitment 2026 | Niftel Jobs For Freshers | Work From Office Jobs 2026

Table of Contents

Job description

Location : Jopling Rd, Butler Colony, Lucknow, Uttar Pradesh Job Type: Full-time | Work from Office
Process: VOICE / NON- VOICE
Profile: Customer Support Associate
Full time Log in hours: 8 hours work login and 1 hour break.
Shift timings: Rotational shift and rotational Week off.

Salary: 13,000 – 15,500 per month + 1,500 night shift allowance (if applicable)

About the RoleWe are seeking dedicated and enthusiastic Customer Support Executives to join our Domestic Process team. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first attitude.

Key Responsibilities:

Handle inbound and outbound customer calls /chats efficiently.
Resolve customer queries accurately and with empathy.
Provide timely and relevant information while ensuring high customer satisfaction.
Maintain a professional and positive relationship with clients.
Adhere to company processes, policies, and performance standards.

Required Skills:

Excellent verbal and written communication skills in English.
Ability to handle multiple tasks and work under pressure.
Strong interpersonal skills and customer-oriented approach.
Basic computer knowledge and typing skills.

Qualifications:

Minimum 12th pass or graduate (any discipline).
Prior experience in BPO or customer service (preferred but not mandatory).

Share your cv or Contact HR : +91 8189011192

Job Description

Organaization

Niftel

Post Name

Customer Support Executive

Job Type

Work From Office

Job Role

Customer Success Service & Operations - Other

Job Openings

60 Department

Customer Success Service & Operations

Employment Type

Full Time / Permanent

Education

Post Graduation, Any Graduate, UnderGraduate, 12TH Pass

Age Limit

+18 Years

Experience

Experienced, Freshers

Salary

13,000/- - 15,000/-

Package

1.5-2 Lacs P.A.

Location

Picup Colony, Butler Colony, Lucknow, Uttar Pradesh 226001

Last Date

10th March 2026 - 31st March 2026

Interview Modes

Offline

Hiring Office

Picup Colony, Butler Colony, Lucknow, Uttar Pradesh 226001

Shift Hours

9 Hours Shift Including 1 Hour Break

ShiftsType

Rotational Shifts

Week's Off

6 Days Working 1 Day Off

Equipment

No Need / Office Job

Company Address

Picup Colony, Butler Colony, Lucknow, Uttar Pradesh 226001

Official Website

https://www.niftel.com/

About Company

We are a global software engineering and IT staffing partner, delivering innovative solutions with the most highly vetted expert software development teams.

Best & Modern CV Templates

Normal CV vs Mordern CV

A comparison of a standard and outdated resume/CV versus an ATS-friendly and updated resume/CV

Modern CV

Old & Normal CV

Outdated & Old Resume VS Modern & ATS Friendly Resume

Don’t use a normal or common resume, first update your resume or make it modern with the help of an ATS friendly template so that your CV/resume can be shortlisted, every HR of the company first looks at your CV/resume. If your CV or resume is not clean, modern or updated then your CV will not be shortlisted nor will you ever get a call or reply back. So always keep your CV updated. You can make your CV modern or updated with the help of Canva. That too in very easy steps which will help you in your career or you can start your career.

PRGYA'S PRO CAREER TIPS FOR THIS ROLE & COMPANY

Tip 1 :

Don’t use a generic or outdated CV template; use a modern and ATS-friendly CV template or resume to increase your chances of getting shortlisted.

Tip 2 :

If you’ve done a project with a company that helped you get a job at that particular position or company, please move it to the top of your Projects section.

Tip 3 :

Make sure your LinkedIn profile is updated, as every company’s HR frequently checks candidates’ activity sections.

HOW TO CRACK THIS INTERVIEW

Tip 1 :

Tip 1 : Research About the company : visit the official website of (XYZ Company) and understand their major services, recent projects , updates and mission statement

Tip 2 :

Tip 2 : Optimize Your Resume : Include the keywords mentioned in the job description Example : skill 1 and skill 2 in your cv to pass the ATS Applicant Tracking System

Tip 3 :

Tip 3 : Ready your ( Introduce Yourself ) Answer Prepare a one minute professional introduction that highlights your education , projects , and why you are fit for this company and role it make your selection chances high

Tip 4 :

Tip 4 : Prepare for HR Questions : Have clear answers for common questions like

Why do you want to join us ?
What are your Strengths?
Where do you see yourself in 5 years?

Tip 5 :

Tip 5 : Kindly Review your Projects : which is mention you in your CV and be prepared to explain to describe every details of the projects which is mentioned you on your cv as well as including your best project and specific role and work technologies which is used on that project

Tip 6 :

Tip 6 : Have a question prepared for your interviewer, and when your interviewer asks if you have any questions, always ask one of your own. This shows the interviewer that the candidate is interested in the company, not just the job, but also wants to learn more about the company culture, and this increases your chances of being selected for that particular job role.

COMMON INTERVIEW QUESTIONS FOR THIS ROLE AND COMPANY

Question 1 : Introduction ( Tell Me About Yourself ) Add Everything About Yourself ?

Answer : 👉 My name is [Your Name], and I am a quick learner with good communication skills, looking for growth in your company.

Question 2 : Why Should we hire you

Answer : 👉 You should hire me because I have good communication skills, a positive attitude, and I’m eager to learn and grow.

Question 3 : What is Customer Support?

Answer : 👉 Customer support means helping customers by solving problems and answering their questions.

Question 4 : Why do you think you are fit for this profile?

Answer : 👉 I have good communication skills, a positive attitude, and the ability to handle customers politely.

Question 5 : Where do you see yourself in 5 years?

Answer : 👉 In 5 years, I see myself in a good position with more skills, contributing to the company’s success.

Question 6 : What is BPO?

Answer : 👉 BPO (Business Process Outsourcing) is when companies hire third-party services to handle tasks like customer support.

Question 7 : Whats is your biggest strength

Answer : 👉 My strengths are good communication, quick learning, and staying calm under pressure.

Question 8 : What is your biggest weakness

Answer : 👉 My weakness is overthinking at times, but I’m working on improving it.

Question 9 : What is your salary expectation?

Answer : 👉 As a fresher, I am open to the company’s salary structure as per industry standards.

Question 10 : How did you spend your last birthday?

Answer : 👉 I spent my last birthday with family and friends, cutting a cake and enjoying a small party.

3 Mistakes to Avoid while filling the Application

Language Issue

Equipment Issue

Leave issue

Language Issue

Equipment Issue

Leave issue

WFH EQIPMENTS LIST

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Author : Pragya

Hi, I’m Pragya Tripathi. I started this website because I know how difficult it is for freshers to find a good job today. My goal is to help students from the 2025 and 2026 batches find genuine job openings without any hassle or struggle. I personally check every job link shared here. Along with job updates, I also provide easy tips on how to crack interviews, improve your resume, and prepare for interviews. I’m always here to help you get your first job.